POLICY AND TERMS
Non-refundable or non-exchangeable after order is confirmed
Damages and replacement
When the product is found upon receipt of any damage, please inform us immediately within 24 hours; replacement can be done within 2 days from the date of receipt of the goods, the replacement products must be packed full, if there is any defective product returned or expired returned supplier is entitled to be entertained.
Online store customers after the purchase is confirmed, you will receive an order confirmation notice by emails. In addition, when a customer after successful payment, we will once again receive a confirmation e-mail notification, or someone will receive our call of confirmation. Once the order is confirmed, it is non-refundable. Customers can also log on to the order history to view the latest status of orders.
HK$100.0 delivery charge for any purchase below HK$1,500.00
Free delivery service provide for any single purchase amount up to HK$1,500.00
Delivery provide in "HKSAR" within the scope (except outlying islands). Courier team may contact customer before deliver to the confirmed delivery address. When payment confirmed, we will send the products ordered with-in 3-4 working days.
In order goods can be delivered on time, please fill out the information to determine its accuracy. If you provide a shipping address errors or inaccurate, which led to the goods are not delivered or return, you may therefore be responsible for the fees levied by transport companies.
Local Bank Transfer - Please copy the bank-in slip and write the order or invoice number, fax to +852 2407 2800, email to or whatsapp to +852 6276 8903 / +852 6128 3522
Our banking details are as follows:
1. Bank of China (Hong Kong) Limited
Name: Classic X Fusion
A/C: 012 - 69210 - 171227
2. Hong Kong & Shanghai Banking Corporation
Name: NG Tsz Chung Randy
3. HSBC Payme
Name: Randy Ng
Mobile: 6128 3522
Payme ID: B721207540
Name: Ng Tsz Chung Randy
Mobile: 6128 3522
Should you have any queries about payment, please kindly contact to us by following
Office: +852 2407 2822 / 23
Harold Tang: +852 6276 8903
Randy Ng: +852 6128 3522
FAX: +852 2407 2800
Online store is open 24 hours and normal operations.
Showroom and Customer Services
Monday to Friday 10:30 AM - 6: 30 PM